Shipping Policy
At Silenzio 1907, we are committed to delivering your football shirts quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information (where available).
Shipping Times
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada | 7–15 Business Days |
| United Kingdom | 7–15 Business Days |
| Europe | 7–15 Business Days |
| Australia & New Zealand | 8–18 Business Days |
| Rest of World | 10–20 Business Days |
Please note that delivery times are estimates and may vary depending on customs processing, local postal services, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, Silenzio 1907 may offer free shipping promotions, which will be clearly displayed on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email whenever tracking is available.
Tracking information may take 24–72 hours to update after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the product price or shipping fees unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already been shipped, Silenzio 1907 cannot guarantee replacement or reimbursement for lost packages.
Please contact us immediately if you notice an error in your shipping details.
Lost or Delayed Packages
While we work with trusted shipping partners, delays can occasionally occur.
If your package appears delayed or lost:
- Check your tracking information.
- Contact the shipping carrier.
- Contact our support team for assistance.
We will do our best to help resolve any shipping issues.
Delivered but Not Received
If tracking shows your package as delivered but you have not received it:
- Check with household members or neighbors.
- Verify the delivery address.
- Contact the carrier directly.
If additional assistance is needed, please contact our support team.
Shipping Restrictions
We reserve the right to limit or refuse shipping to certain locations where delivery services are unavailable or restricted.